The staff here are helpful and friendly from the moment you arrive until you leave, the central location is convenient, and it's right by a pub if you fancy a drink.

Location: marvellous, near to the attached restaurant as well as the harbor and many restaurants and stores. Also, close to everything downtown.

Had a memorable stay in spite of snow removal noise through the night. In our king suite there was an exceptionally good view of the harbour. Thanks to the great staff everything was brand-new, including a huge variety of delicious food. The location was exceptional, only 5 minutes walk to an official residence. We really enjoyed being there.

This place has well-designed accommodations with a convenient decor and super friendly staff from check-in to check-out.

Cleanliness, comfort, central location

Nile

Reception, cleanliness and comfort

Nothing

This place is located right in the heart of town, making it convenient for exploring.

The location was excellent in Greater Charlottetown, as we were walking everywhere and did not rent a car. The hotel staff were extremely helpful and friendly. Loved the robes and the toiletries.

The room was very dusty, with dust bunnies on the floors and on the tv and other surfaces. Could not figure out why there was a counter top stove in the room??? Also, had booked a King Room but given a Double Queen, although did not mention this to Front Desk, as I felt perhaps they had overbooked, and felt lucky to get a room at all (just the impression I got when checking in).

centre of downtown Charlottetown great restaurant on location

unable to control heat & air conditioner no parking area

Modern room with a stunning view of the cruise ships, nice shower, comfy beds, and a delicious breakfast 🌅.

We stayed there on Sunday, Oct 7 and arrived in the evening. Duane and Jim (manager) were spectacular!! It was our anniversary and they made it the best and most memorable. We could not have asked for more. Even a great dinner recommendation and they had a surprise dessert waiting for us when we got back. Give these men a raise for being so gracious and helpful. Loved the whole visit there especially the pool. Wonderful experience!

Modern decor, location, good internet, fitness room, pool, cleanliness.

The hotel only has two elevators and one was out of service for two of the three days of our stay. While the desk staff is friendly and polite, they are not well trained and are generally not knowledgeable. During our stay, a drunk woke us at 2:00 A.M., pounding on our door looking for his girl friend. The desk clerk called police, but allowed the drunk to remain as guest of the hotel in the room he should have been (which was immediately adjacent to ours).

Welcoming staff from the very beginning to the end of your stay. the rooms here are sleek and up-to-date, boasting a cozy fireplace to cozy up next to 🔥.

The contemporary design is very pleasing.The cleanliness and design of the room were exceptional. The Hotel is perfectly located in the City Center. The Restaurant, which is operated by an outside Company, is one of the best "Hotel" restaurants that we have encountered with truly excellent service and food quality,

As a very minor design issue, the glass bathroom doors destroy any degree of privacy in the bathroom and their location directly near the bed make it difficult to use the bathroom light without disturbing someone sleeping, especially with the light switch for the bathroom being outside the room.

Well designed rooms that are very comfortable to spend time in.

I thought it might be a little expensive for the market but then is also the best available in that city.